Privacy Policy

Introduction

The 'Yoome' app service (hereinafter, the “Service”) establishes and operates the following Privacy Policy to protect personal information, rights.

Company is committed to protecting your privacy rights and making our practices regarding processing of Personal Information (as defined below) more transparent and fair.

This Privacy Policy (“Policy” ) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit our Website, our App or otherwise use or access our Services.

You are not legally required to provide us with any Personal Information, but without it we will not be able to provide you with the full range or with the best experience of using our Services.

This Privacy Policy is integrated into and forms part of the Company's Terms of Use, and is incorporated therewith by reference. Any term not defined herein, shall have the meaning ascribed to it under the Terms of Use.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. By using the Services, including our Website or App, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, please do not use our Services. Your continued use of the Services following the posting of changes to this Policy will mean that you accept such changes.


Collection, Use, and Retention Period of Personal Information

The Company collects the minimum amount of personal information necessary for the provision of the Service by varying the purpose of collection, items, and period of retention and use of personal information according to the Service provided as below.

• Membership Registration and Customer Management

– Purpose of collection: Membership registration by a customer himself/herself, mobile phone number authentication, customer management

– Required collection items: Mobile phone number, location data (GEO IP), terminal data (model name, OS version, unique device identification number, mobile operator information)

– Optional collection items: Nickname, gender, date of birth, profile picture

– Use and retention period: Until the membership is withdrawn

• Service Use

– Purpose of collection: For the purpose of using the Service such as profile management, social calls, and matching, use of search algorithm functions, and use as profile images

– Required collection items: Call details (voice), automatically collected data

– Use and retention period: Until the membership is withdrawn

• Service Quality Improvement

– Purpose of collection: Data analysis and statistics to improve service quality

– Required collection items: Device ID, call history, other service use history

※ Personally identifiable information is not included in the analysis items.

– Use and retention period: Until the purpose of data analysis is achieved

– Purpose of collection: Monitoring and preventing reregistration of wrongful users

– Required collection items: Nickname, unique identification ID, call history, other service use details, purchase history, call details

– Use and retention period: Person information of users whose accounts are permanently suspended are retained permanently under the Service Use Policy

• Customer Inquiry

– Purpose of collection: Service inquiry and response

– Required collection items: Unique identification ID, inquiry content

– Use and retention period: Until the membership is withdrawn

• Processing of Personal Information

– The Company does not offer the Service to underaged persons younger than 18 years of age and does not collect relevant personal information.

– Please refer to the Operation Policy for personal information that the Company processes for call matching.

– The Company collects personal information in the following methods and obtains prior consent before collection.

① A method in which the User directly inputs personal information in the process of using the Service.

② A method in which access records and usage records, etc. are automatically created and collected in the process of using the Service.

Non Personal Information

We process, use or share non-Personal Information, aggregated information or Personal Information in non-human readable form (e.g. anonymous or aggregated information concerning the way our user community interacts with the Services) in any of the above circumstances, as well as for the purpose of providing and improving our Services, aggregate statistics, marketing purposes and conduct business and marketing analysis, and enhance your experience with the Service.

We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Policy, and we may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes.

If we combine Personal Information with Anonymous Information, the combined information will be treated as Personal Information for as long as it remains combined.

Other Third Parties and Affiliates

We may receive information about you from third parties such as partners who help us evaluate the safety and quality of content on our platform, our corporate affiliates, and other services you link to your account.

We use the information we receive to operate our Services. For integrations that we formally support, you may revoke this permission at any time from your application settings; for other integrations, please visit the other service you have connected.

You may provide us with  payment information , including your credit or debit card number, card expiration date, CVV code, and billing address, in order to make purchases provided as part of our services. If you make a payment or send money using our features or Services, including through an intermediary, we may receive information about your transaction such as when it was made.

How We Use Information

We provide you with an amazing set of products and services that we relentlessly improve. But we do a lot more as well, such as:

- Develop, operate, improve, deliver, maintain, and protect our products and services.

- Communicate with you.

- Monitor and analyze trends and usage.

- Personalize the services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads.

- Enhance the safety and security of our products and services.

- Verify your identity and prevent fraud or other unauthorized or illegal activity.

- Use information we’ve collected from cookies and other technology to enhance the services and your experience with them.

- Enforce our Terms of Service and other usage policies.

We may also store some information locally on your device. For example, we may store information as a local cache so that you can open the Platform and view content faster.

Data Sharing

We do not rent, sell, or share your Personal Information with third parties (“Recipients”) except as described in this Privacy Policy. The Personal Information will be disclosed to Recipients only to the extent required for the specific purpose, as stipulated in this Privacy Policy.

We share Personal Information with any of the following recipients:

Any service provider that we engage with to operate the Service;

Our affiliated companies;

Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, fraud prevention services, and other data verifiers;

Payment service providers and payment processors;

Auditors, contractors or legal/financial/other advisers of any of our business processes;

Any third parties who investigate, detect or prevent fraudulent or illegal activity or enable us to enforce our policies, including in order to ascertain your source of income or funds (e.g. governmental authorities, law enforcement bodies, banks and other investigatory bodies);

Governmental and regulatory bodies, in accordance with applicable laws and regulations;

Potential purchasers, successors or investors in any of the companies within our group companies, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, reorganization, bankruptcy, consolidation or asset sale of an asset or transfer in the operation thereof) in relation to any company within our group companies (in such event, the acquiring company or transferee will assume the rights and obligations as described in this Policy);

Third-party SDKs

Our product features the integration of third-party SDKs or comparable technologies. By using these third-party services on our platform, you agree to their methods of directly collecting and processing your data, which might include techniques like code insertion or widget implementation. These third-party entities operate under their own privacy policies, distinct from our own. We diligently assess these third parties for their adherence to legal and secure standards, striving to ensure compliance. To maximize the protection of your personal data, we strongly encourage you to review the privacy policies of these third-party SDKs before using them. If you identify any potential risks with these SDKs or related applications, we recommend that you stop using them immediately and inform us. You can find a list of the third-party SDKs we utilize at this link: SDKList

Retention of Your Data

We will keep your personal data only for so long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless the law requires us to keep it for a longer period. Once we no longer need your personal data, we will either irreversibly anonymize or securely delete it from our servers.


To delete your account

You may open Yoome App and log in, Tap Me  > Settings > Delete account > Confirm to delete your account. or

Visit Yoome official Website, Click “Delete Account” > Log in  > Confirm to delete your account.

Subject to satisfaction and/or waiver of the conditions for deletion as set out above, the Account  will be deleted immediately upon your request.  

Parties with whom you may choose to share your User Content

Any information or content that you voluntarily disclose or post on the App, such as your User Content, becomes available to the public. Once you have shared such User Content or made it public, that User Content may be viewed and re-shared by others and it may not be possible to prevent the distribution of that Content once it becomes public.

Even if you remove any User Content (e.g. screenshots, etc.) that you created or posted on the App, copies of such User Content may remain accessible in the cached and archived pages of the App, or if other users or third parties have copied or saved such information.(e.g. from using Facebook, etc.)

Any personally identifiable information that you: (i) share in text messages, photos, videos or otherwise in or through the App with other users; or (ii) submit via live messaging on the App, can be viewed and used by others. Yoome is not responsible for any use or misuse of such information that you share or submit.


Children’s Privacy

Our Services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service. If we become aware that a child, minor, or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their profile information from our Services. If we do delete a Profile because you violated our no children rule, we may retain basic account and profile information to ensure that you do not try to get around our rules by creating a new profile.

Contact Information

If you have any questions about this Privacy Policy, please contact us at service@yoome.online. Any personally identifiable information provided in connection with inquiries related to this Privacy Policy will be used solely for the purpose of responding to the inquiry and consistent with our Privacy Policy.